Support day-to-day mein acha nahi laga
Mujhe laga ki pehla contact karne pe support theek-thaak rahega, lekin roz ke usage mein kaafi issues aaye. Support se jo communication expect kar raha tha, wo consistently timely nahi tha. Kabhi-kabhi queries ka jawab der se milta tha, ya toh repeat explanations deni padti thi. Yeh experience mujhe pehle use kiye gaye products se alag laga, jahan regular support kaafi prompt hota tha. Software ke automatic updates bhi kabhi compatibility issues le aate the, jiski wajah se baar-baar support ko contact karna padta tha. Although ek do baar aise mauke aaye jab response sahi mila, par zyadatar situations mein lagta tha ki mujhe khud bahut effort lagana pad raha hai apne issues solve karne ke liye. To main kahungi ki day-to-day support experience se main zyada khush nahi hoon.