Support daily wasn't good

I have to say that support on a day-to-day basis was disappointing. While the initial setup was more or less fine, the consistency of assistance afterwards was lacking. Calls to telephonic support often left me waiting longer than expected, and when I did get through, it sometimes felt like they weren't fully able to address my concerns completely. The automatic updates occasionally disrupted certain workflows, and while the training had been thorough, it didn't fully prepare me for the practical issues that came up regularly. Although the invoicing and sign-up process worked fine, the ongoing communication and assistance definitely could have been better for smoother daily usage.