Skip to main content

WFHI review

Support cycle baar baar repeat hona bada frustrating tha

2 out of 52 of 5Verified customerSupport and communication

Support cycle baar baar repeat hona bada frustrating tha

Yaar, main bol raha hoon, support ka experience thoda ajeeb tha. Jab bhi maine help ke liye call kiya, toh pehle toh achha laga ki koi turant baat kar raha hai, par phir repeat karna pada same cheeze baar baar, jaise ki main unko pehle bhi sab kuch bata chuka hoon. Kabhi-kabhi wait zyada hota gaya, aur lagta tha ki shayad mera issue samajh nahi pa rahe hain properly. Training achhi thi, par support mein yeh baar-baar ka cycle time waste ki tarah tha, especially jab urgent solution chahiye tha. Dialer aur database access mein bhi kuch time tak glitches aaye thay jisme update delay hota raha. Payment aur sign-up waale process ko toh theek samjha, wo simple tha. Bas support side par patience rakhna thoda tough tha mere liye, lekin haan ek positive baat yeh rahi ki eventually problem solve zarur hui thi.

Ashwin YadavHimachal Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy