Support convenient nahi, pehle se better toh nahi tha
Main pehle jo remote workflow software use karta tha, uske comparison mein yeh WFHI ka support thoda alag tha. Phone par jo help milti hai, wo theek hai par woh extra kuch nahi deti jo main expect kar raha tha. Pehle wale software mein mujhe instant chat milti thi jisme zyada fast response milta tha, yeh thoda slow laga, aur baar baar repeat karna padta ki problem kya hai. Labels aur instructions mein improvements ache hain, par support process mein thodi mahinat dalni padh rahi thi mere hisaab se. Dialer aur calling tools mein jo updates hain wo useful hain, par jab koi dikkat aati hai toh uska solution itna easy nahi milta. Database feature achha lagta hai par support ki waja se overall experience thoda weigh down hua. Payment aur invoicing process straightforward tha, par mujhe lagta hai support mein thoda kaam hona chahiye, tab perfect hoga ye setup. Overall, itna busy hone ke baad bhi support efforts mein zyada asaani chahiye thi mere liye.