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WFHI review

Support consistent tha, par phir bhi frustrating raha

1 out of 51 of 5Verified purchaseSupport and communication

Support consistent tha, par phir bhi frustrating raha

Main daily support kaafi time se use kar rahi hoon, aur generally calls toh uthayi jaati hain, yeh achha side tha. Lekin software related queries pe detailed jawab milna kabhi kabhi mushkil tha. Kabhi connect hoti thi support, toh woh fresh agent lagti thi jo question dobara samajhne mein time leti thi. Mera experience ye bhi raha ki updates ke baad kuch features reliable nahi rahe, unpe support ko baar baar contact karna pada. Payment aur invoice queries ke liye bhi phone support theek tha, magar technical cheezein pe patience thoda kam tha mere paas. Overall accha ya bura kaafi mixed raha, kabhi help milti hai toh kabhi lagta hai ki time waste ho raha hai. Support representatives ka attitude neutral tha, koi zyada things promise nahi kiye the. Bhale hi support suvidha available hai, par rozana basis pe software chalate waqt issues pe dhyan dena padta tha aur frustration kaafi hota tha.

Ira MadhavanJammu and Kashmir, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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