1 out of 51 of 5Verified purchaseSupport and communication
Support communication was mainly disappointing
Compared to other support systems I've used in the past, the telephonic help here did not meet expectations. The response time was often slow, and the explanations given were sometimes too generic to solve my specific issues with the dialer and database functionality. In previous services, I found the support was more targeted and responsive to the technical problems I faced. This time, I felt like I was repeating the same requests without much progress. Even the follow-up calls didn’t provide the clarity I needed. The support experience was clearly less effective for me than before, which was frustrating and made my workflow slower.