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WFHI review

Support communication took about a week overall

5 out of 55 of 5Verified purchaseSupport and communication

Support communication took about a week overall

Getting in touch with the support team and getting all my queries addressed took almost a full week. Initially, I was concerned about how much waiting might be involved. Thankfully, each time I called, the representatives did not ask me to repeat too many of the details I had already provided, which saved time. They seemed to understand exactly which issue I was facing right away. The telephonic support handled my questions about the dialer and the automatic updates without unnecessary back-and-forth. I found their assistance efficient, although the length of time from first contact to issue resolution was longer than I had hoped. The support steps came in a sensible order once communication started; there was no confusion about what came next. Overall, the process was straightforward but did require patience due to the days taken to complete the support cycle and ensure my setup was fully functional.

Advait SatheDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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