3 out of 53 of 5Verified purchaseSupport and communication
Support communication thodi ajeeb lagi mujhe, expect zyada tha
Jab maine support team ko call kiya, unhone toh kaafi polite tareeke se baat ki. Lekin jin terms mein wo baat kar rahe the, wo thoda confusing lag raha tha – jaise ki technical details clearly nahi samjhaaye gaye. Kuch cheezein samajh mein aayi, lekin kuch instructions mujhe lagta hai ki thodi aur simple honi chahiye thi. Mujhe laga tha ki onboarding se related queries pe zyada clarity milegi, par unhone thoda generic answers diye jo har case mein fit nahi baithte. Mujhe nahi lagta ki communication bilkul clear tha, par asal mein support ka wait time aur responsiveness theek tha. Overall medium level ka experience raha.