Support communication thoda confusing thi, maybe next time bhi try karungi
Mujhe lagta hai ki support team ke communication thoda zyada complicated tha, aur jo labels use kiye gaye software mein, woh mujhe thoda odd lage. Kuch buttons aur instructions clear nahi the, toh thode confusion hote the jab main apne dialer aur database settings ko samajhne ki koshish kar rahi thi. Haan, wo support wale kabhi kabhi call pe theek se samjha dete they, lekin jo written terms aur instructions hain, unmein bahut consistency nahi thi. Mujhe lagta hai ki training ke waqt agar ye sab cheeze zyada clear hoti toh better hota, especially onboarding ke part mein jab mujhe update notifications diye jaate they. Payment process okay tha, aur invoice clear thi but overall ye thoda frustrating tha ki mujhe baar baar support ko push karna padta tha bas wording ko samajhne ke liye. Shayad main kabhi ek baar fir se try karungi but is baar main expect karungi ki ye cheeze thodi aur user-friendly hongi, warna itna time convert karna thoda tiring laga.