Skip to main content

WFHI review

Support communication thik tha par clarity mein problem

2 out of 52 of 5Verified purchaseSupport and communication

Support communication thik tha par clarity mein problem

Maine support se kaafi baar baat ki par jo details diye woh kabhi clear nahi the. Training ke dauraan jo explanations diye woh jyada tar samajh mein nahi aaye, bahut hi basic aur confusing the. Kabhi kabhi lagta tha ki wo sirf time waste kar rahe hain, bina kisi asli madad ke. Lekin ek acchi baat thi ki response time to theek tha, jyada der nahi lagti thi. Jo software updates hote hain, woh toh automatically hoti rahti hain, ismein koi dikat nahi aayi. Par jab maine dialer aur calling tools use kiye, toh unmein bhi thorough guidance nahi tha. Overall communication ko lekar main dissatisfied hu kyunki main expected thi ki mujhe step-by-step clear raasta dikhaya jayega, par yeh feeling nahi aayi. Database feature ka use thoda complicated laga aur support ke explanations usme behad limited the. Toh clarity ki bahut kami thi, jo sabse important aspect hai for smooth kaam.

Shilpa VohraMeghalaya, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy