3 out of 53 of 5Verified purchaseSupport and communication
Support communication: mixed feelings
Finding the information I needed took some work. The knowledge base had useful topics but I didn't always find the exact answers right away. When I called support, the person was polite and helpful, which I really appreciated. But sometimes I was transferred to someone else, which wasted time. Overall, it worked okay but not perfectly smooth. I think with a bit more streamlining the process would be easier. The mix of quick responses and occasional waiting made the experience a bit unpredictable. Still, I felt confident that I could get help when required and that made a difference.