Support communication ke andar response time thik tha magar follow-up me thoda slow
Maine jab support ko contact kiya toh initial response bilkul theek tha, wo proper samjhane ki koshish kar rahe the aur polite bhi the. Lekin jab maine follow-up mein ek additional question bheja, uss pe reply aane mein thoda zyada time lag gaya. Mujhe laga ki agar thoda jaldi response milta toh pura process thoda smooth hota, especially jab main training ke kuch doubts clear kar rahi thi. Overall communication genuine thi, aur log helpful lag rahe the, par regularity mein thodi kami thi. Sign-up ke baad jab software access karne lagi, toh dialer setup karne mein bhi thoda confusion hua, jiska solution lene ke liye ek do baar support ko consult karna pada, par fir bhi unhone achha support diya. Waisa toh software easy lag raha tha use karne ke liye, but jab communication thoda late hota hai toh naturally frustration bhi hota hai. Training sessions ki timings thodi flexible ho sakti hain, taaki har kisi ko apni suvidha ke hisaab se samay mil sake. Mujhe lagta hai ki agar wo support thoda time-bound aur prompt rahe, toh mein definitely zyada confident feel karti.