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WFHI review

support communication kaam ka hai par thoda confusing bhi

3 out of 53 of 5Verified purchaseSupport and communication

support communication kaam ka hai par thoda confusing bhi

Jab maine support ko contact kiya toh mujhe laga ki wording aur labels jo unhone use kiye hain wo thode limited aur kabhi kabhi misleading hain. Jaise agar main poochti hu ki dialer me koi feature kaise kaam karta hai toh uska explanation itna straightforward nahi milta. Support agent explanation me technical terms aur simple words ka mixed use karta hai jisse clarity kabhi clear nahi hoti. Par doosri taraf, support ka response time theek tha aur unhone priority assistance bhi diya jab maine specify kiya. Training material me bhi labels aur instructions sometimes contradictory lagte hain, jaise ek jagah pe button ka naam alag diya tha aur dusri jagah manual me doosra. Iska matlab overall communication confusing ho sakti hai for beginners. Phir bhi, support team apni taraf se kaafi effort lagati hai samjhane ke liye aur chalne waale updates se cheezein better ho sakti hain. Verdict ye hai ki communication theek hai but thoda better ban sakta hai.

Manisha Zoya BehlKarnataka, IndiaExperience: Published:
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