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WFHI review

Support communication itna kuch expect kiya tha, par mila thoda alag

3 out of 53 of 5Unverified experienceSupport and communication

Support communication itna kuch expect kiya tha, par mila thoda alag

Maine pehle kuch alag software use kiya tha for remote workflows but when I switched to WFHI, support communication kaafi mixed laga. Training sessions mein kuch cheezein clear thi aur queries ka jawab time pe mil gaya, jo ki acha tha. Lekin jab dialer mein koi problem ayi, toh telephonic support thoda slow tha aur exact solution dene mein der lagi. Jo database feature tha, uske regarding queries samajhne mein thoda confusion raha, kahin-kahin mera explanation poora samjha nahi gaya support wale ne. Overall, sign-up aur invoicing process straightforward tha, koi jyada dikkat nahi aayi. Automatic updates ne kuch naye features add kiye jo kaafi useful bhi lage, but unke baare mein proper guidance thoda kam mila. Maine isse kuch acha aur kuch thoda average experience hi kaha sakta hoon, matlab jo chahiye tha woh mila par kuch expectations thodi puri nahi hui, support aur communication mein thodi improvement honi chahiye.

Harsha KurupKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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