3 out of 53 of 5Verified purchaseSupport and communication
support clicked only halfway through
The support overall was a bit of a mixed bag for me. Early on, I was really struggling to understand some of the dialing tool functions and the database connection wasn’t totally obvious. I ended up figuring out a lot on my own through trial and error, which was frustrating at times. Then, after a couple of calls with support, things started to make sense and the priority assistance began to feel more helpful. Sign-up and invoicing were easy enough without needing much intervention, but the steeper learning curve is definitely on the software side. I'd say support is better than average, but not quite seamless for users who want quicker resolutions.