Support clicked kabhi nahi, mujhe hi sab solve karna pada
Mujhe lagta hai ki support system bilkul meri expectations pe khara nahi utar paya. Pehla issue tab aaya jab mujhe software ka dialer configure karna tha, lekin detailed guidance mein bohot kami thi. Call ki, lekin response aadha adhura tha, jisme mujhe apni taraf se hi guess karna aur try karna pada ki kya sahi rahega. Yeh chiz mujhe bahut frustrating lagi kyunki main chah rahi thi ki koi clear help mile. Training bhi basic thi, jo genuinely real world use ke liye sufficient nahi thi. Jo automatic updates aate hain, unka effect kabhi kabhi further confusion badhata tha rather than help karna. Payment aur invoicing samajhna bhi mushkil tha bina kisi additional support ke. Overall, kabhi koi aisa moment nahi aaya jab mujhe laga ki support team se meri problem achhe se solve hui ho. Mujhe lagta hai ki yeh process mere liye kaam ka nahi raha.