Support clicked for me after a while
When I first reached out to telephonic support, I had moderate expectations given the nature of the software. Initially, the assistance felt somewhat generic rather than tailored, which didn’t really help me solve my issues straight away. But as I persisted with my queries, the support team started providing more direct and useful answers aligned with my workflow needs. This moment of real understanding clicked during a subsequent call, which changed my entire impression of the support experience. Although it could have been better from the start, I believe the communication ultimately did the job well. It saved me time and helped me better navigate the software’s calling tools and database features. I appreciate that now the help feels reliable and responsive, matching and even exceeding what I initially expected before signing up.