4 out of 54 of 5Unverified experienceSupport and communication
Support clicked after first real explanation
Initially, I faced quite a bit of back-and-forth with support regarding a dialer setting. I had to repeat my issue multiple times across email and phone calls, which was frustrating. After the third interaction, a support rep took the time to explain things thoroughly over a call, which was the moment it clicked for me. The guidance made it clear how to adjust the database integration properly. Overall, the responsiveness was decent but the wait and repetition before the clear explanation could be a bit better. Still, the telephonic help eventually addressed my concerns and felt supportive.