support clear tha sometimes but waits bhi zyada hue the
Maine ek baar call kiya support ke liye kyunki dialer theek se kaam nahi kar raha tha. Is waqt mujhe 10 minute se zyada wait karna pada, aur phir bhi pehle response se mujhe dobara apni problem batani padi, jo frustrating thi. Mujhe laga ki jo pehle session me discuss hua tha, wo unhe yaad rehna chahiye tha, par har baar mujhe sab kuch dobara repeat karna pada. Baaki telephonic support jo main thoda aur baar contact kar rahi thi, usme feedback aaya thoda late but sab kuch clear tha. Basically acha part yeh hai ki long wait ke baad bhi unhone problem samajhne ki koshish ki, lekin bura yeh laga ki baar baar explain karna padta tha bina kisi continuity ke. Main chahti hoon ki support process thoda streamlined ho jaye, jise har customer ko bar bar repeat na karna pade apni baat.