Support clear tha, bas thoda labeling confusing
Mujhe generally feeling hai ki support team ka response time achha hai aur madad bhi timely milti thi. Par jo software ke menu aur options ke wording hai, thoda confusing tha mera liye initially. Kabhi kabhi labels clear nahi lagte the, ya phir jo option milta tha use exact samajh nahi aata tha. Is wajah se mujhe support team ko baar-baar contact karna padta tha explanation ke liye, jo thoda tedious tha. Lekin jitni baar bhi call kiya, telephonic support ne patience se samjhaaya, jo main appreciate karta hoon. Database feature bhi acchi tarah work karta tha, bas labels aur interface zyada intuitive ho sakte the. Sign-up aur payment process toh smooth tha, koi dikkat nahi hui. Overall mujhe lagta hai ki agar thoda sa wording aur labels simple kar diya jaaye, toh user experience aur enhance ho jayega.