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WFHI review

Support clear enough but could use more detail

4 out of 54 of 5Verified customerSupport and communication

Support clear enough but could use more detail

I think the support from WorkFromHomeIndia was generally clear and useful. When I had questions about the dialer and database features, the explanations covered the basics well, so I could get going without too much trouble. However, sometimes I felt the answers were a bit brief and I had to ask follow-ups before I really understood the details. The automatic updates were also explained well, and the process for payment and invoicing was straightforward. I’d tell a friend that the support is solid for day-to-day issues, but if you want deep walkthroughs, you might find yourself needing to explore things on your own or go through the training a couple of times. So it’s reliable but not exhaustive in its communication.

Deepak GokhaleRajasthan, IndiaExperience: Published:
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