3 out of 53 of 5Verified customerSupport and communication
Support clear but self-research needed zyada thi
Support se baat karna generally thik tha, par mujhe zyada tar issues solve khud karne pade. Telephonic support sahi tha lekin unhone detailed guidance volon ke bawajood bhi troubleshooting ke liye mujhe online FAQs aur training videos pe rely karna pada. Quick resolution ke liye automatic updates aur software tweaks beneficial the, par jab specific problems aye tab support bas basic help provide karta tha. Ye baat thodi disappointing thi kyunki expected thi ki jyada assist milegi from representatives. Communication acchi thi but itna direct help available nahi mila jiska mujhe wait karna pada, aur kaafi baar mujhe manually solutions check karne pade tasks ko continue karne ke liye.