Support clarity was lacking

Honestly, when I reached out for help, I wasn’t completely sure what to expect. The explanations given were sometimes vague, and parts of the instructions didn’t seem to connect smoothly. I was often left guessing what the next step should be and sometimes had to repeat myself to get any clarity. Although I appreciate the effort, the communication didn’t feel efficient or clear enough to resolve issues quickly. The way information was delivered made me uncertain about how to use some features properly. So, to put it plainly, the support communication was below my expectations and not very helpful overall.