3 out of 53 of 5Unverified experienceSupport and communication
Support clarity was a mix, surprised by their patience
The way support explained things was a bit of a mixed bag for me. On one hand, the technical explanations during calls were quite detailed and informative, helping me understand complex features of the software and the dialer system. On the other hand, some parts of the onboarding process were glossed over too quickly, leaving me confused about certain workflow steps. What really surprised me was their patience on the phone; they took time to answer repeated questions without irritation, which made a difference. Still, I felt a little more structured and clear documentation would have helped. Overall, their communication had ups and downs, balancing helpfulness with occasional gaps in clarity.