Support clarity took longer than expected

Support clarity took longer than expected

I found the wording and labels in the support section somewhat confusing initially. It was not immediately clear what some options meant or what action each button would trigger. However, once I spent time exploring and asking for clarification through telephonic support, the communication became clearer and the flow made more sense. The telephonic support team was patient and willing to help untangle the confusion, which prevented frustration from growing. While I appreciated their efforts, I still think the interface labels could be simplified to avoid the need for additional explanation. Overall, it worked but required some patience, and it definitely took time longer than I would have liked to grasp the exact meanings.