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WFHI review

Support clarity thodi mehnat maangti hai par help milti hai

3 out of 53 of 5Verified customerSupport and communication

Support clarity thodi mehnat maangti hai par help milti hai

Maine pehle socha ki support team hamesha clear samjhayegi, par waisa nahi tha. Initial baaton mein response clear nahi tha, toh kaafi baar samjhane ke liye wapas call karna pada. Lekin jab dialer aur database use mein kuch issues aaye toh support ne kaafi detailed explanations diye. Kabhi-kabhi lagta tha ki telephonic support thoda generic hota hai, magar aise waqt jab specific help chahiye, toh patience ke saath samjhaana parta hai. Automatic updates ke baad kuch naye features samajhne mein bhi support ne help ki, lekin baar baar confirmation lena pada. Payment aur invoicing mein bhi clarity thodi delay se mili, isliye poora support experience kuch effort maanga par last mein kaafi useful rahi baat-cheet. Agar thoda aur systematically samjhaya jaye toh aur achha ho sakta hai, fir bhi average se thoda better mana ja sakta hai ye service.

Madhuri BanerjeeLakshadweep, IndiaExperience: Published:
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