Support clarity kaafi confusing tha
Mujhe shuru se lag raha tha ki support system easy hoga, par unfortunately aisa nahi tha. Starting mein toh maine socha ki documentation se kaafi cheezein mil jayengi, lekin jab main telef pe baat karne gaya to line bohot lambi thi, aur jab agent ne baat ki toh mujhe baar-baar apni baat repeat karni pad rahi thi. On the positive side, jab finally kisi ne meri baat suni, toh solution thoda helpful laga. Par overall, communication kaafi slow thi, aur mujhe lagta hai ki software ki complexity ko samajhne mein support waale khud struggle kar rahe the. Database aur dialer tools theek chal rahe the, par jab problem ayi toh jabardast frustration hui. Billing process bhi thoda confusing tha jab mujhe invoice samajh nahi aaya. Toh apni taraf se, mujhe laga ki support aur communication ke liye major improvement ki zarurat hai.