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WFHI review

Support chat left me more confused

1 out of 51 of 5Verified customerSupport and communication

Support chat left me more confused

I thought getting help was going to be straightforward but honestly, no such luck here. From the moment I tried to reach out for assistance, the communication was slow and often unclear. I ended up frustrated more than helped because every answer seemed to sidestep the real problem I was facing with the software. I needed some quick guidance on setting up the dialer correctly, but the support team took ages to respond, and when they did, it wasn’t very detailed. I’m worried I’d have to go through the same rigmarole if I run into issues in the future. It didn’t feel like they really cared about making sure I understood things or got the help I needed in time. The whole experience was kind of a mess and made me doubt if I could rely on their support at all. Honestly, if you expect prompt and clear communication, you might want to reconsider because from my time, it didn’t work out at all and just left me feeling stuck.

Harish ChhabraRajasthan, IndiaExperience: Published:
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Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

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