Support calm tha but baar-baar repeat karwana mera na bhaayi
Aapka support tha ki calm tha jab main contact kiya, par mujhe lagta hai next time mujhe phir se help ki zarurat padegi agar koi naya issue aaye. Mujhe baar-baar wahi questions repeat karne padte the, aur kabhi kabhi wait time bhi zyada lagta tha, jo frustrate karne wala tha. Software aur dialer ki setting samjhane mein toh support mere liye thik tha, par agar fast aur easily accessible help available ho toh better hota. Mujhe samajh mein aata hai ki thoda complexity hota hai apne database feature aur automatic updates ke wajah se, par aapko thoda aur proactive hona chahiye tha in communication mein. Invoice aur payment ka process clear tha, uski main tarif karungi. Lekin overall, main sochti hoon ki agar mujhe dobara wo support lene ka chance mila, toh main zyada ready nahi hoon bina kisi sudhaar ke. Bas ek baat achhi lagi ki aapka support calmly baat karta tha, lekin woh repeat karwana aur wait time zyada lagna aapke liye dhyaan rakho. Agar aap ye cheezen improve karoge, toh customers bhi jaldi aur khush honge.