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WFHI review

Support calls were mostly frustrating for setup help

1 out of 51 of 5Verified purchaseSupport and communication

Support calls were mostly frustrating for setup help

I tried to get help through the telephonic support during setup, but the experience was quite disappointing. Most of the time, it felt like the support didn’t fully understand my issues, or I had to repeat myself multiple times. It was mostly one-off help that was needed in my case, but ongoing assistance wasn’t very accessible when I needed to clarify a few points. The whole setup process felt more complicated than it should have been, and the slow responses stood out. I wouldn’t say it was completely unusable, but I was left feeling frustrated rather than supported throughout the early stages.

Vishal TyagiChhattisgarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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