support calls took some time but got sorted
So, the support experience was kind of a mixed bag for me. I had to repeat my problem a couple of times because at first, the person on the phone didn’t get exactly what I was asking about the dialer tool. That was a little frustrating. Plus, at one point, I waited almost ten minutes before someone answered, which felt like quite a lot when I was in a rush. On the flip side, once the right person was on the line, they were pretty helpful and walked me through the steps calmly. The follow-up calls didn’t take as long, and the issues with automatic updates failing to install properly finally got fixed. I’d say it took some effort but overall, the support helped me get things working. The sign-up and payment were pretty hassle-free, so at least that part went smoothly. Just wish the communication was a bit faster and less repetitive during troubleshooting.