Support calls stood out, rest was okay but not perfect
When I first started using the software, I found the support somewhat hit or miss. I was able to get help eventually, but sometimes it took longer than expected, which was frustrating. What truly stood out was the telephonic support—once you got connected, the representatives were helpful and patient, clarifying many features like the dialer and database. After a week of regular use, I felt more confident navigating the dashboard and managing workflows. The onboarding was straightforward enough, and the automatic updates didn’t disrupt my routine, which was a relief. Invoicing and payments were simple, but initial sign-up felt a bit clunky. Overall, by the end of my trial, I knew where to find resources and how to use the calling tools effectively, though the inconsistent communication pace meant I wouldn’t recommend it for those who need immediate help at every turn. On balance, it’s decent software with good support, but you need patience to get the best out of it.