support calls mein thoda zyada wait aur repeat hua
Mainne jab support team ko call kiya, toh overall interaction thik tha par zyada waiting time raha call answer hone mein, jo thoda inconvenient feel hua. Support representatives ne mujhe politely guide kiya aur jo technical issues maine bataye, unka solution dene ki koshish ki. Lekin baat kuch baar repeat karni padi jab tak wo problem samajh rahe the. Thoda lag raha tha ki training aur software access ke baar baar questions ke liye zyada patience chahiye tha. Yeh chiz thik laga kyunki ye clear hota hai ki unki team help karne ko ready hai, par waiting ka factor aur repetition thoda frustrating tha. Database integration ke waqt mujhe zyada samay laga samajhne mein. Despite this, overall support experience warm rahi aur technical samasyao mein thoda assistance mila. Yehi reason hai ki rating 3 hai, na zyada khushi na bahut disappoint.