2 out of 52 of 5Verified purchaseSupport and communication
Support calls laggi kitni der, bahut time waste hua
Support ko call karne pe pehli baar response theek tha aur unhone issues ko samjhaya bhi achi tarah. Par daily basis pe jab maine unki help mangi, toh lagta tha ki problem solve karne mein kaafi time lag raha hai. Kabhi database update mein problems aayi, toh baar baar call karni padi, aur har baar hold mein time zyada lagta tha. Mera kaam slow ho gaya kyunki support se quick help nahi mil rahi thi. Training ke baad bhi jab software chalana shuru kiya, tab bhi kuch chhoti chhoti queries the, jinpe support ne har baar ek jaisa time liya. Overall, support ka response slow hone ki wajah se frustration zyada hua.