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WFHI review

Support calls ke liye time thoda zyada lagta hai, par baaki sab theek hai

4 out of 54 of 5Verified customerSupport and communication

Support calls ke liye time thoda zyada lagta hai, par baaki sab theek hai

Maine support ko use karna start kiya aur sabse pehle ye conclusion nikla ki labels aur wording samajhne me koi problem nahi thi. Software ke andar har button, option aur notification clear hai aur mujhe zyada sochna nahi padta ki agla step kya hai. Par jab support team ko call kiya, toh expected se zyada wait time tha, jo thoda frustrating tha. Phir bhi baat karne ke baad unhone mujhe ache se samjhaya database feature use karna aur dialer ke updates ke baare me, jisse mera workflow improve hua. Training sessions me bhi words kaafi simple hain, jisse repeat karne ki zaroorat kam hai. Payment aur invoicing process smooth hai, invoice time par mil jata hai. Overall agar support thoda fast hota toh mujhe jyada achha lagta, par fir bhi ye system use karne layak hai. Bas delivery speed me thoda focus karna hoga, tab combined experience aur achha hoga.

Pankaj RathoreChhattisgarh, IndiaExperience: Published:
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