2 out of 52 of 5Verified customerSupport and communication
Support calls kaafi tedious hain, next time zyada time chahiye hoga
Maine support ko kai baar call kiya tha jab dialer aur database integration mein dikkat aayi thi. Har call pe mujhe apni problem dobara explain karni padti thi aur yeh kaafi time consuming tha. Kabhi kabhi to hold pe lamba wait lagta tha jo frustrated kar deta tha. Jo bhi solution diya gaya wo theek tha, lekin zyada support lene se mujhe lagta hai ki next time main pehle se zyada time allocate karunga. Automatic updates thodi madad karti hain, magar har baar jab kuch new feature aata hai tab mujhe help leni padti hai. Phone support pasand toh aaya par effort thoda zyada lagta hai aur shayad future mein mujhe fir se waise hi calls karni padegi agar problems aaye. Overall, yeh process effective hai par mere liye thoda tedious hai.