3 out of 53 of 5Verified customerSupport and communication
Support called me back quickly, but getting started was slow
Hey, so I started using the software but it took ages before I really got into the groove. The telephonic support was actually pretty good; they called me back quickly whenever I had questions, which helped a lot. But the initial setup and understanding how the dialer and database mesh with the training felt slower than I expected. Like, things weren't super clear at first and it took a few tries to get comfortable. The invoicing and payments process went fine, no complaints there. So yeah, support was a win, but I kinda wish onboarding was a bit faster to get started properly. Hopefully that gets better for others because it could be smoother.