Support call turnaround really made a difference
There was a particular moment when I needed help setting up the dialer with my contact database, and the telephonic support reached back to me surprisingly quickly. That one-off help call cleared up the main issues I was facing initially, and honestly that made all the difference. After that, everything seemed to settle nicely into place. For the most part, the rest of the onboarding process felt pretty straightforward, though sometimes I wasn’t totally sure if certain features needed one-time setup or would require ongoing tweaks. I'm vaguely aware there are regular automatic updates, but I didn't have to worry much about those disrupting my workflow. The invoicing was clean and hassle-free, and signing up proceeded without any issues for me. I guess the standout was definitely how efficient that one support call was—it gave me the confidence to explore the software by myself afterwards.