Support call took longer than expected, but worth it
I wasn’t sure what to expect from the support when I first signed up. I needed some help with the dialer settings and the database configuration, so I reached out through the telephonic support. The call lasted quite a bit longer than I assumed it would, but honestly, I think that was a good thing. It meant the person helping me was thorough and ensured I understood the process rather than rushing me. Honestly, I’m thinking if I ever face problems again, I won’t hesitate to ask for assistance, since the communication was clear and patient throughout. I guess the time spent was worth it to fully get to grips with things. I like how they didn’t just skim over things, and even when I repeated my questions, they took it patiently. So yeah, next time, even if I think I can handle the software, I might call back just to be sure I’m doing it right.