Support call se thoda acha laga
Mujhe initially laga tha ki support kaafi helpful hoga, par thoda confused feel kar raha tha main. Jab maine unko call kiya, to shuruaat mein wo theek-thaak lage, kuch queries ko samajh ne ki koshish kar rahe the. Par baad mein jab complicated questions puche, to mujhe lagne laga ki unka response thoda slow ho raha hai aur shayad woh proper information dene mein confident nahi hain. Training aur onboarding flow ke baare mein bhi thoda clarity chahiye thi mujhe, kyunki kuch steps mujhe samajh mein nahi aaye the. Invoice aur payment process mein koi badi dikkad to nahi aayi, par jab maine thoda clarify karne ki koshish ki, tab bhi thoda wait karna pada. Calling tools aur dialer thik-thak chal rahe the, par database feature thoda clunky laga mujhe, mujhe lagta hai wo better ho sakta tha. Support ke baad mujhe full assurance nahi mili ki sab kuch smoothly manage hoga, toh shayad thoda aur quick aur clear communication hona chahiye tha. Overall, main itna yakin nahi kar paayi ki main aage bhi bina doubts ke rely kar sakti hoon.