4 out of 54 of 5Verified purchaseSupport and communication
Support call quality acchi thi, baki thoda mix tha
Maine support se baat ki toh uss ek call mein unke representatives ne bahut acchi madad di, clear aur patient explanation mili. Lekin overall communication timing aur follow-up mein thoda inconsistent laga mujhe. Pehle jitne systems use kiye the, unke comparison mein thoda support response delay tha. Lekin wo ek moment jab confusion thi software updates ke baare mein, vo confusion solve kar diya gaya telephonic support ke zariye. Toh main samajhti hoon ke support ka quality ek certain level par accha hai, par usme improvement ke liye kuch jagah hai, especially jab multiple issues saath mein hain. Yeh baat typical WFHI customer experience thodi mix kar rahi thi.