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WFHI review

Support call pe sabse acha tha quick response, par waiting zyada thi

3 out of 53 of 5Unverified experienceSupport and communication

Support call pe sabse acha tha quick response, par waiting zyada thi

Support se contact karna pada jab mujhe payment ya accounting ke bare mein confusion hua. Pehle toh maine online help portal check kiya, par waha se mujhe exact solution nahi mila. Phir telephonic support ko call kiya, jahan mujhe thoda wait karna pada before kisi ne uthaya. Call pr, mujhe apna problem baar-baar explain karna pada, jo thoda frustrating tha, especially jab main soch rahi thi ki wo already samajh chuke honge mere account ke baare mein. Lekin jab finally baat hui, toh response quick tha aur jo guidance mili wo useful thi. Training sessions kaha they ki support fast hai, toh waisa experience bilkul nahi tha pure process mein. Invoice aur payment ka system clear tha, magar support ki wajah se thoda extra waqt lag gaya. Main sochti hoon ki agar response thoda aur fast hota aur repeating questions kam hote, toh overall experience zyada smooth hota.

Lakshmi RastogiJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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