support call mein time bahut laga
Honestly, mujhe lagta hai ki support ki baatein thoda jyaada time leti hain compared to jo main expect kar rahi thi. Jab bhi phone uthaya, mujhe lagta tha ki steps irregular order mein diye ja rahe hain, jis wajah se baar-baar mujhe sab kuch dobara repeat karna pada. Training aur onboarding toh theek tha, par jab actual software problems samajhni thi, toh lagta tha ki support team ready nahi thi properly. Dialer configuration mein asli problem solve hone mein bhi time zyada gaya. Software ke automatic updates kabhi kabhi changes confuse kar dete hain, aur har baar mujhe call karna padta hai verify karne ke liye. Sign-up aur payment process standard thi, lekin jo main frustration experience ki, woh mainly support delays aur unclear steps ki wajah se tha. Isliye ye process mera favorite nahi raha, aur lagta hai ki ye zyada efficient ho sakta tha.