2 out of 52 of 5Verified purchaseSupport and communication
Support call me maintain karte the patience
Main har din support team ko call karta raha with same problems, jo zyada solve nahi hoti thi. Har baar patience se baat karte they, ye ek acchi baat thi. Lekin wo jo frustration hai repeat calls ka, uss pe kuch zyada dhyan nahi diya gaya. Dialer aur calling tools ke issues basic hain par roz same cheeze bolte karte thak gaya hoon. Database feature ke baare me support ne kabhi jaldi help nahi di effectively, har baar mujhe wait karna padta tha. Itna support ka patience acha tha, par delivery mein koi progress nahi dikhi. Onboarding ka process thoda confusing hai, aur billing me bhi kabhi problem hoti thi, bas support ka patience stand-out point tha sab mein.