4 out of 54 of 5Verified customerSupport and communication
Support call karne mein thoda zyada time lag gaya
Jab mujhe software mein ek chhoti problem aayi, toh main support ke liye call kiya. Wahan par response mila, par connection establish karne mein thoda zyada time lag gaya. Labels aur instructions clear the aur mujhe pata tha ki mujhe kya poochna hai, lekin phir bhi lagta hai ki quick connect hona chahiye tha. Training session ke baad mujhe laga ki main kaafi cheeze samajh sakti hoon, lekin jab issue aaya toh help lena zaruri tha. Support representative ne patiently har step samjhaya, jo achha laga, bas poora call thoda jyada lamba chal gaya. Mujhe lagta hai ki thoda aur efficiency improve ho sakti hai support calls mein. Baaki software achhi tarah kaam kar raha hai aur daily use mein koi extra dikkatein nahi aayi.