Support call clarified one key issue
Throughout the onboarding process, the wording and labels in the software interface gave me a reasonable understanding, although some aspects were ambiguous at first. When I reached out to telephonic support, I was particularly impressed by their ability to clarify the invoicing and payment terminology. This part of the interaction stood out as particularly helpful. However, despite these clarifications, I was left somewhat unsure about the full extent of the database functionalities due to ambiguous labels. The automated updates function seamlessly, but the lack of consistent labeling diminished my overall confidence by the end. While the support was effective for specific queries, the initial confusion caused by unclear wording remains a concern for me.