Support bilkul waise nahi jaise pehle mila tha
Main bas yeh kah sakta hoon ki jo telephonic support WFHI deta hai, wo bilkul bhi mera pehle ka experience jaisa nahi hai. Pehle jahan main kaam karta tha, wahan support thoda fast aur thoda zyada proactive hota tha. Ab yahan call karte waqt lagta hai jaise bas timepass kar rahe hain, quick answers milte hain par clarity less hai. Training aur onboarding ke dauran support kaafi limited laga, matlab jab specific queries hoti hain tab bhi zyada madad nahi milti. Payment aur invoicing ke samay bhi support ne meri queries ko jyada priority nahi di, jo disappointment wali baat thi. Database aur software ke features samajhne mein bhi thoda slow response mila, jo mujhe pehle seekhne mein badi dikkat deta. Overall, mera verdict yeh hai ki support better hona chahiye, especially un logon ke liye jo naye hain aur unhe jaldi help chahiye hoti hai. Software khud theek hai, par support ka level abhi bhi thoda disappointing hai.