Support bilkul time pe nahi mila, frustration badh gayi
Maine jab payment aur billing ke liye support ki taraf contact kiya, toh response bahut hi dheere mila. Baar baar follow up karne ke bawajood, logon ka jawab dene mein der hui aur mai kaafi pareshan thi. Software ko install karna aur training start karna ek taraf, lekin payment process mein delay aur unresponsiveness ne mera experience kharab kar diya. Dialer aur database ka setup main try kar rahi thi par agar support timely nahi hoga toh progress mushkil hota hai. Automatic updates bhi kabhi kabhi unexpected changes laate hain jo bina guidance ke samajhna mushkil hota hai. Sign-up aur invoice milne mein bhi dikkat aayi, support ka phone par baat karna frustrating tha kyunki delays se mera kaam ruk gaya tha. Honestly, agar aap se doston ko batau toh kahungi ki agar jaldi aur reliable support chahiye toh shayad koi aur alternative sochana better hoga. Ye sab delays ke kaaran mera overall impression bahut negative raha, mujhe laga yeh service mere liye kaam nahi karegi jab tak support aur payments mein sudhar nahi hota.