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WFHI review

Support bilkul theek thi

5 out of 55 of 5Verified customerSupport and communication

Support bilkul theek thi

Maine jab support ko call kiya, toh ek baar mujhe thoda wait karna pada, par baad mein sab smoothly ho gaya. Wahan ek baar mujhe repeat karna pada apni problem, par samajh aaya ki unke systems thode busy the uss waqt. Baaki overall communication theek thi, training ke baad main khud software mein zyada issues nahi laayi, toh zyada baar support ko contact karna nahi padha. Phone pe baat karte waqt mujhe laga ki wo log sach mein samajhne ki koshish kar rahe hain jo main bata rahi thi. Database feature mein thoda confusion ho gaya tha, par woh bhi call ke baad thik ho gaya. Updates bhi automatically aate rahe bina kisi interruption ke, jo mere liye easy tha. Invoice ka process bhi clear hai, sign-up mein koi badi dikkat nahi aayi thi. Lekin jab bhi main support ko call karungi, main expect karungi ki kyunki unki response pe thoda delay and repetition tha, woh thoda improve ho jaaye. Overall experience accha tha, waiting thodi jhelni padi but baad mein sab theek ho gaya, isiliye main kehti hoon ki next baar bhi support ka use zarur karungi agar zarurat pari. Ye system chalane mein koi zyada problems nahi hai agar aap thoda patient hai. Response thoda slow tha par helpful tha.

Manisha Varun PawarJharkhand, IndiaExperience: Published:
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