Support bilkul nhi mila, asli mein bohot frustrate hoon
Main pehle bhi dusre similar software use karti thi aur wahan support kaafi acha tha, lekin yahan telephonic support bilkul bekaar nikla. Jab main ne unhe call kiya toh ya toh response nahi mila ya fir bohot late hota tha, aur jo solutions diye gaye wo mere issue ko samajh nahi paaye. Communication kaafi weak lagi, jisse mera kaam delay hua aur main definitely expect karti thi ki thoda better guidance milegi. Maine kayi baar try kiya contact karne ka, par baar baar frustration badhna laga. Kabhi-kabhi toh ticket raise karna bhi confusing tha, kyunki mujhe clear instructions nahi diye gaye ki kaise karun. Overall experience disappointing raha, specially support ke maamle mein, jo main ek friend ko bataun toh main kahungi ki agar tumhe reliable support chahiye toh shayad yeh option theek nahi hai.